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Winning Customers Back

We’re on a mission to start a conversation with your customers in this fast connected world. Let’s discover, build and grow your digital business.
Winning Customers Back

Do you have a previous customer base that you’re eager to win back? Sometimes, even the most persistent sales strategies have trouble retaining interest. IDXEM Marketing is here to help your business attract (not chase) previous customers with a plan tailored to your company’s goals and demographic.

Upselling to your existing customer base is an effective way of personalizing their customer experience, providing more convenience, optimizing value on both ends, and of course, boosting revenue. IDXEM Marketing has the tools and marketing analytics ready to help your business create a smooth upselling strategy. Let IDXEM Marketing help you win them back and increase your revenue with our tailored win-back strategy. Contact us today to learn more and take the first step towards retaining your valuable customers.

THE IMPORTANCE OF WINNING BACK LOST CUSTOMERS
  • Special Offers We can help you create and implement special offers tailored to your previous customers. This could include discounts, free shipping, or other incentives to entice them to do business with you again.
  • Feedback Surveys Gathering feedback from your lost customers can help you identify areas for improvement and show them that you value their opinions.  We can design and administer surveys to gather valuable insights and suggestions for how you can better meet their needs.
  • Loyalty Programs Loyalty programs can be an effective way to incentivize previous customers to return. We can help you develop and implement a loyalty program that rewards customers for their repeat business, encouraging them to continue doing business with you.
  • Retargeting Ads Retargeting ads can help you reach out to previous customers who may have shown interest in your products or services but didn’t make a purchase. We can help you create and deploy targeted ads to these customers, reminding them of your offerings and encouraging them to come back.
FREQUENTLY ASKED QUESTIONS
The amount of time it takes to win back lost customers can vary depending on the approach used and the specific circumstances. However, with the right strategy and persistence, you can win back many lost customers and improve your revenue in a relatively short amount of time.
The cost of implementing a win-back strategy can vary depending on the approach used and the size of your customer base. However, compared to the cost of acquiring new customers, investing in a win-back strategy is often a cost-effective way to improve your revenue.
Win-Back Strategies
Regaining Trust
Return Campaigns
Winning Loyalty
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